Returns & Exchanges
At Sage By Mala, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply ensure your garments are in their original condition to receive a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing