Frequently Asked Questions
Everything you need to know about your Sage By Mala experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally take 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I care for my Sage By Mala pieces?
To maintain the longevity of our premium fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry and avoid direct sunlight to prevent color fading.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.